Privacy Policy
Last Updated: 2026-08-21
Privacy at a Glance
- What we collect: Identity, payment, technical, and gaming data.
- Why we collect: To manage accounts, verify age, and prevent fraud.
- Who sees it: Only we and our trusted service providers.
- How long: Kept for the account life plus legal requirements.
- Deletion: Request removal via our support channels.
Introduction and Scope
This Privacy Policy describes how 7signs collects, uses, and protects the personal information of users who access our platform in the Philippines. By using our services, you agree to the practices described here.
This policy applies exclusively to the 7signs platform. It does not apply to third-party websites, external payment portals, or other services you may visit after leaving our site. We encourage you to review the privacy policies of any third-party services you interact with.
Personal Information We Collect
Account and Identity Data
Information provided during registration to create and manage your account, including your name, date of birth, and contact details.
Verification Documents
Identification provided for KYC (Know Your Customer) purposes to confirm your identity and legal age.
Payment Data
Information necessary to process your deposits and withdrawals, handled through secure payment channels.
Gaming and Transaction Activity
Records of your bets, wins, losses, and financial transactions to maintain a fair gaming environment.
Technical Data
IP addresses, browser type, device information, and operating system used to access our services.
Support Records
Communications you send to our support team via the channels available on this site.
How We Collect Data
We gather information through three primary channels:
- Directly from You: When you register an account, verify your identity, or contact our support team.
- Automatically: Through cookies and technical logs when you interact with our website or application.
- Partner Service Providers: From trusted payment processors and verification services that assist in the operation of our platform.
Why We Use Data
Your data is used for the following specific purposes:
- Account Management: Creating and maintaining your user profile.
- Financial Processing: Facilitating deposits and withdrawals of funds.
- Compliance: Verifying age and identity to prevent fraud and multi-accounting.
- Personalization: Tailoring the content and offers displayed to you.
- Legal Obligation: Meeting the regulatory requirements applicable to gambling operators.
- Marketing: Sending updates and promotions (only if you have provided explicit consent).
When We Share Data
We do not sell your personal data to third parties. We only share information when necessary:
- Service Providers: With payment processors, identity verification services, and technical infrastructure providers.
- Legal Requirements: With relevant regulatory or legal authorities when required by applicable law in the Philippines.
How We Protect Data
We implement robust security measures to safeguard your information:
- Encryption: Using secure protocols to encrypt data in transit.
- Access Control: Restricting internal access to personal data to authorized personnel only.
- Payment Isolation: Ensuring sensitive payment details are handled by isolated, secure providers.
- Monitoring: Regular monitoring of our systems to detect and prevent unauthorized access.
Cookies and Tracking
We use cookies and similar tracking technologies to improve your user experience and analyze platform performance. For a detailed explanation of how we use these tools, please visit our Cookie Policy.
Your Rights
Depending on your residency and applicable laws, you have the following rights regarding your data. You may exercise these rights by contacting our support team via the channels available on this site:
Request a copy of the personal data we hold about you.
Request the correction of inaccurate or incomplete information.
Request the removal of your personal data from our systems.
Request the transfer of your data to another service provider.
Object to the processing of your data for specific purposes.
Withdraw your consent for marketing or other optional data uses.
Note: Even after account closure, certain data must be retained to comply with gambling regulations and anti-money laundering rules.
How Long We Retain Data
We retain your personal information only for as long as your account remains active or as necessary to provide you with our services. Once the account is closed, we keep data for the period required by applicable law in the Philippines to meet legal, accounting, and regulatory obligations.
Age Limits
Access to 7signs is strictly restricted to individuals aged 18 years or older. If we discover that an account was created by a minor, the account will be terminated immediately and any remaining funds will be handled according to our legal protocols.
Parents or guardians who believe a minor is using our platform should contact our support team immediately via the available channels on this site.
Cross-Border Transfers
To provide a seamless global gaming experience, some of our technical and payment providers operate outside the Philippines. When your data is transferred across borders, we ensure that appropriate safeguards are in place to maintain the security and confidentiality of your information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Updates will be published on this page. We encourage you to regularly check the "Last Updated" date at the top of this page to stay informed about how we manage your data.
Contact Us
If you have any questions regarding your privacy or wish to exercise your data rights, please reach out to us.
Visit Support Center