How do I claim a promotion?
To claim a promotion, log in to your 7signs account and visit the Promotions section. Browse the available offers and click the opt-in button for the one you want. Once opted in, perform the required action, such as a deposit or wager, to activate the bonus based on the specific offer terms.
Why was a promotion not applied to my deposit?
Common reasons include failing to opt in before making the deposit, using a payment method that is excluded from the offer, or not meeting the minimum deposit requirement. Always check the terms link for each specific offer to ensure all conditions are met before funding your account.
Can I use two promotions at once?
Generally, promotions cannot be stacked unless explicitly stated in the offer's terms. If you activate a new bonus while another is still active, it may replace the previous one. We recommend checking the terms of each offer to see if they are compatible.
Where do I check the terms for a specific promotion?
Every offer listed in your account promotions section has a direct link to its specific Terms and Conditions. This is the only authoritative source for the rules, requirements, and limits of that particular promotion. You can also find general guidelines on the main terms page.
Are promotions available on mobile?
Yes, all promotions are fully accessible on mobile devices. Whether you use the 7signs app or a mobile browser, you can browse, opt in, and track your promotion progress exactly as you would on a desktop computer.
What happens if I forget to opt in?
Most promotions require an explicit opt-in before the eligible action is taken. If you make a deposit or place a bet without opting in first, the promotion typically cannot be applied retroactively. Always ensure you have clicked 'Opt-in' before starting your session.
Can I cancel an active promotion?
Depending on the offer, you may be able to cancel an active bonus via your account settings. However, be aware that cancelling a promotion may result in the loss of any bonus funds or winnings associated with that specific offer. Check the terms before cancelling.
How do I find out when new promotions are released?
The best way to stay updated is by checking the Promotions section of your account regularly. We also send notifications to registered users regarding new offers. Ensure your account notifications are enabled to receive the latest updates on available bonuses.