How do I create an account?
To create an account, click the 'Register' button in the top right corner. Fill in the required details including your mobile number and password, then verify your identity to claim your 7signs register bonus. Our registration process is optimized for Filipino players, ensuring you can start playing in minutes.
What payment methods are accepted?
7signs supports popular Philippine payment methods including GCash, PayMaya, and GrabPay, alongside traditional bank transfers and USDT for fast deposits and withdrawals. We prioritize local payment gateways to ensure your transactions are seamless and familiar.
How long do withdrawals take?
Withdrawals are processed promptly. E-wallet withdrawals like GCash are often instant or take up to 2 hours, while bank transfers may take 24-48 business hours depending on the bank's processing time. We strive for the fastest payouts in the Philippine casino market.
How do I verify my account?
You can verify your account by uploading a valid government ID (such as Passport, UMID, or Driver's License) through the 'Profile' section. Account verification is a one-time process necessary for secure withdrawals and to protect our community from fraud.
Is my personal information secure?
Yes, 7signs uses advanced SSL encryption and secure servers to protect all player data. We comply with international data protection standards and the Data Privacy Act of the Philippines to ensure your privacy is never compromised.
How do I claim a bonus?
New players can claim the register bonus upon their first deposit. Visit the 'Promotions' tab in the 7signs app or website, select your preferred bonus (we offer several "signs" to choose from!), and follow the activation instructions. Always check the wagering requirements before playing.
What should I do if a game doesn't load?
If a game fails to load, try refreshing your browser or clearing your app cache. Ensure you have a stable internet connection (4G/5G or Wi-Fi). If the issue persists, contact our 24/7 customer support team with the name of the game and any error messages you see.
How can I set deposit limits?
7signs promotes responsible gambling. You can set daily, weekly, or monthly deposit limits by navigating to the 'Responsible Gambling' settings in your account profile or by contacting our support team via live chat. We want you to enjoy gaming within your means.
How do I contact customer support?
You can contact us via Live Chat (available 24/7 on our website and app), email at
[email protected], or through our official Telegram channel. Our agents are trained to assist you in English and Tagalog for your convenience.
What is the responsible gambling policy?
Our policy focuses on player protection. We provide tools for self-exclusion, deposit limits, and time-out periods. We encourage players to view gambling as entertainment and only wager what they can afford to lose. If you feel you need a break, our team is trained to help you manage your gaming habits.
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